Privacy Policy

Last updated: April 2026

T Shirt and Signs (Pty) Ltd ("TSS", "we", "us", "our") is committed to protecting your personal information in line with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) ("POPIA").

1. Who we are

T Shirt and Signs (Pty) Ltd, trading as TSS Signage, 125 Dennis Avenue, Sinoville, Pretoria, Gauteng, 0182, South Africa. Email: info@tshirtandsigns.co.za. Phone: +27 60 426 6244.

2. What information we collect

  • Identity and contact data you submit via our quote form (name, company, email, phone).
  • Project details you share when requesting signage, branding or printing services.
  • Technical data automatically collected by our hosting provider (IP address, browser, device, page views) for security and analytics.

3. How we use your information

  • To respond to quote requests and provide the services you ask for.
  • To invoice and deliver completed work.
  • To send service-related updates about your project.
  • To improve our website, products and services.
  • To comply with our legal and regulatory obligations.

4. Lawful basis (POPIA)

We process your personal information based on (a) your consent when you submit a form or contact us; (b) the performance of a contract for services you've engaged us to deliver; (c) our legitimate interests in running our Pretoria signage business; and (d) compliance with South African law.

5. Sharing your information

We do not sell your personal information. We share it only with trusted operators who help us deliver our services (for example our hosting provider, payment processor and courier), all of whom are bound to protect your information under POPIA. We may also disclose information when required by law.

6. Retention

We retain your personal information only as long as necessary to fulfil the purposes set out above or as required by South African law (typically 5 years for tax and contract records).

7. Your rights under POPIA

You have the right to access the personal information we hold about you, to correct or delete it, to object to processing, and to lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.

8. Cookies

Our website uses minimal essential cookies to operate correctly. We do not currently use third-party advertising cookies.

9. Contact us about your data

For any privacy or data query, including requests to access, correct or delete your information, contact our Information Officer at info@tshirtandsigns.co.za or call +27 60 426 6244.